Chief Experience Officer, CXO

After CIO (Chief Information Officer) came CTO (Chief Technology Officer), the province of one-man startups when they start to commercialise. Now comes CXO (Chief Experience Officer) to look after the user experience. As an advocate for many years of the importance of human-computer interaction (now referred to as user experience)  I am very glad to see this trend. Saying the word CXO has a very ‘now’ sound.

My attention was drawn to CXO by a post from Mary Jo Foley who notes that J Allard has surfaced with this title at Microsoft.

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About Michael Rees
Academic in IT interested in Web 2.0 and social media

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