Chief Experience Officer, CXO
30 June 2008
After CIO (Chief Information Officer) came CTO (Chief Technology Officer), the province of one-man startups when they start to commercialise. Now comes CXO (Chief Experience Officer) to look after the user experience. As an advocate for many years of the importance of human-computer interaction (now referred to as user experience) I am very glad to see this trend. Saying the word CXO has a very ‘now’ sound.
My attention was drawn to CXO by a post from Mary Jo Foley who notes that J Allard has surfaced with this title at Microsoft.