First SnapSendSolve Experiment a Success

On 11 August I tweeted about a great new iPhone app called SnapSendSolve ( that allows you to quickly and easily send incident reports to your local council.

On 16 August I tried SnapSendSolve for the first time. On our regular cycling route the bushes were taking over the path. Launching the app I took a photo, selected the incident type, entered an optional short message and touched submit. This is the message that SnapSendSolve generated:

8-09-2010 SNAG-00

I’ve been interstate for a week or more but at the beginning of this week (7 September) I am very happy to report that this problem has been fixed with fresh saw cuts evident throughout the affected section of path. A big hat tip to Gold Coast City Council (GCCC) for getting this done, and so quickly as well. [I am hoping the social media watchers at GCCC will pick up on this praise.]

Needless to say my initial enthusiasm for SnapSendSolve has grown enormously. I hope it is an encouragement to others as obviously our council is taking notice. Good on the GCCC!


About Michael Rees
Academic in IT interested in Web 2.0 and social media

One Response to First SnapSendSolve Experiment a Success

  1. L15A says:

    Praise noted and passed on.

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